Job Vacancies Operations - Senior Manager Operations - Officer
Senior Manager – Operations Department (ref: 110403WE) As a Senior Manager, the applicant is required to:
- Oversee the operations of the Department in the areas of certification, examination and
membership related applications
- Develop policy documents related to certification, examination and membership
- Formulate customer services strategies for different stakeholders such as certificants,
exam candidates, members etc.
Your application would be looked upon favorably, if you have:
- University degree, preferably in finance discipline
- At least 8 years of project management and supervisory experience
- Sound analytical power and planning ability
- Good command of written and spoken English and Chinese
- Strong interpersonal and communication skills
- Excellent skills in English and Chinese Microsoft Office applications
- Professional qualifications such as IRFP, CFA and CPA will be an advantage
To apply, please send your full resume stating expected salary by 28 April 2012 to
1、监督认证、考试和会员申请等相关工作的执行
2、起草认证、考试和会员等相关的文件
3、针对不同客户制定服务策略,如持证人,考生,会员等
任职要求:
1、本科以上学历,财务类相关专业 2、8年以上项目管理和监督经验 3、具备较强的分析能力和计划能力 4、有较强的英语口语及中英文书写能力 5、良好的组织协调能力及沟通能力 6、熟悉应用中英文微软办公软件 7、持有IRFP证书、CFA证书和注册会计师专业资格者优先
Officer – Operations Department (Ref.: 110402WS)
Responsibilities
• Ensure accurate processing of applications of professional certification, examination and
membership
• Maintain effective communication and handling enquiries with certificants, candidates and
members
• Maintain record and filing systems
• Perform any related duties or assist in assigned ad-hoc projects
• Support IARFP events and front desk duties if needed
Qualifications
• Tertiary education with minimum 2 years working experience in customer service or
financial service related fields
• Have good telephone manners and communication skills in written and spoken English
and Chinese (Cantonese and Putonghua)
• Have good command in English and Chinese Microsoft Office applications
• Out-going, responsible and able to work with accuracy
• Motivated to achieve high standards in your work and able to work in a team and share
responsibilities
To apply, please send a full resume stating current and expected salary by 28 April 2012 to
Please visit our website www.IARFP.org.uk for further information on our Institute.
业务部主任
岗位职责:
1、确保专业认证,审查申请和会员申请的正常进行
2、与持证人、候选人及会员保持良好的沟通和处理相关的问题
3、档案整理及备案系统的维护
4、为特定项目提供协助及履行相关的职责
5、需要时,为IARFP提供支持及接待工作
任职要求:
1、大专以上学历,至少2年以上客户服务或金融服务等相关领域工作经验
2、具有良好的电话礼仪和沟通技巧,英语口语熟练,中英文书写能力出众,粤语与普通话熟练
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